#1: How to Define a Clear OCM Purpose Statement
One of the most overlooked aspects of organizational transformation is the concept of change! Change happens whether you want to acknowledge it or not, but nowhere is it more critical to understand its impact that in the boardroom. With the rapid evolution of technology, complex business process-related changes, and the need to optimize business operations, it is imperative for leaders, business executives, key organizational stakeholders to fully understand how best to broker and successfully facilitate change in their organizations. In this article, I will lay out the principal driver that moderates change and define a clear purpose in order to successfully influence the outcome of the change effort. A clear purpose provides alignment between executive vision and required organizational outcomes.
A clear purpose motivates employees, and ensures that everyone understands the ‘why’ behind the change. Establishing this understanding is central for new technology integration, streamlining business procedures, and enhancing human-social collaboration among teams. Conversely, without a clear purpose that articulates expected outcomes following change endeavors, organizations risk squandering valuable resources that not only affect the bottom line, but erodes the confidence people place in their leaders. To avoid theses undesirable outcomes, here are five important steps you can follow to clearly define a purpose statement, and ultimately, help you successfully lead change in your respective organization.
Step 1- Understand Your ‘Why’: Begin by framing the need for change in a clear and concise manner. What is driving the change? Who does it affect most? What are the consequences if neglected? These questions probe the heart of understanding ‘why’ change is needed. Answers to these questions may reveal the need for establishing market dominance, ensure process compliance, or evolving the business to align with shifting market trends. Understanding and clearly articulating why change is necessary establish the foundation for effectively defining the purpose of the change.
Step 2- Know Your ‘Who’: Recognizing why change is important is closely linked to who it impacts, so the next step in defining a clear purpose statement is to assess who your stakeholders are. This includes executives, managers, employees, and even your customers. Once defined, it’s time to engage each stakeholder group since their input and perspectives will ultimately influence the change initiative.
Step 3- Message Your Vision: This is where the ‘why’ and the ‘who’ unite through messaging. Understanding why change is needed, and who will mostly be impacted by its outcomes, will go a long way to articulate a compelling vision. A compelling vision inspires, motivates, and unites people around a mutually desirable future state. This notion of mutual-desirability is critical for achieving win-win objectives, and is an essential enabler for change adoption, and ultimately change permanence.
Step 4- Define Your Objectives: Break the vision into smaller, time-bound, and achievable outcomes that align with the business strategy. In defining objectives, it’s imperative to identify tasks and activities that lead to measurable milestones in order to monitor and track progress. This delineation of objectives into smaller tasks and activities will be further expanded in a future article that details planning frameworks, strategy, and activities.
Step 5- Broker Communications: Using all the communication channels available to you, actively communicate the purpose and objectives transparently across the entire organization. Communication is a critical enabler for change adoption, and failure to effectively communicate the change can lead to tragic results. Therefore, explore and utilize communication channels such as company meeting, town halls, emails, and social platforms to effectively engage all affected stakeholders.
A well-defined purpose aligns efforts, motivates employees, and ensures that everyone understands and supports the change. This alignment is essential for navigating the complexities of today’s business environment and achieving long-term success. By following these five steps, executives, change practitioners, project managers, and business leaders can take the necessary steps to successfully lead organizational change in the organizations they lead.
Ready to unlock the full potential of your organization with expert insights and tailored change management strategies? Connect with Dr. Donnell Josiah at ChangeDynamix by calling (855) 987-6900. Elevate your leadership by following Dr. Josiah on LinkedIn for powerful, actionable advice on navigating and leading successful organizational change. Your journey to transformation starts here!